ALL sales are FINAL SALE. NO returns, NO refunds.
We will ONLY exchange an item if there is damage due to manufacturing and the item has NOT been used.
Once an order is placed it CANNOT be altered. Please make sure codes (if any) are applied and address is entered correctly before checking out.
If your package gets returned back to us, YOU will be responsible for the shipping fee once again.
We are NOT responsible for any lost, stolen or misplaced packages. (We offer Priority and Signature on packages for extra security!)
We are NOT responsible for any damaged items, delayed packages, etc. caused by USPS.
Orders may take 1-5 business days* to process and ship out once the order has been placed.
*Business days: Monday-Friday, excluding holidays
For any questions, comments or concerns you can email us at RedRoseLashes@gmail.com ! Responses: Mon-Thurs.